Home / Refund & Returns Policy Return Policy We want you to love your Jandjbeautifiers purchase! If you’re not satisfied, here’s how our return process works. 1. Eligibility for Returns Returns must be initiated within 24-48hrs of receiving your order. Items must be unused, unwashed, and in original packaging. 2. Non-Returnable Items Worn or washed pyjamas. Underwears. Clearance or final sale items. 3. Return Process Email [your email] with your order number and reason for return. We will provide return shipping details. Once received and inspected, we will process your refund or exchange. 4. Refund Policy Refunds are issued to the original payment method within 5-7 business days. Shipping fees are non-refundable unless the item is defective or incorrect. 5. Exchange Option Prefer a different size or style? Contact us for an exchange instead of a refund! For return inquiries, email support@jandjbeautifiers.com. or call (234) 816-129-0514.